To be part of this exciting new approach to customer IT support just fill out the registration form or send us an email
What do I get by becoming a Network member?
- A consumer focussed marketing campaign to generate more new customers
- Access to world class remote IT support software
- Small monthly fee
Benefits of our Remote Support software
- Shorten call times
- Reduce operating costs
- Reduce on-site visits
- Increase first-time call resolution
- Upload customer files for quick analysis
- Download patches or updates
- Faster problem definition and resolution via remote access
- Reduce repeat calls for the same issue
- Improve customer service by resolving issues on the first attempt
- Provide off-site technical support without ever leaving your office
- No software pre-installation or port configurations required
Remote Control & Support
Dr Pooter support uses a secure, fast, and easy-to-use remote access and remote support solution. It creates an immediate connection between your computer and the PC or MAC of your client in order to provide secure remote support. It allows you to provide on-demand remote technical or sales assistance as if you were sitting right next to your customers or remote employees.
Deliver On-Demand Remote Support to Your Customers or Employees – Anywhere and Anytime.
- Diagnose and resolve problems faster via remote screen sharing.
- Improve customer satisfaction by resolving issues on the first attempt.
- Shorten call times and reduce calls for the same issue.
- Upload customer files for quick analysis or download patches and updates.